Usersnap

A visual feedback and bug reporting tool that lets users capture annotated screenshots and screen recordings directly in the browser, replacing vague bug descriptions with actionable, context-rich tickets. Built to eliminate the frustrating back-and-forth between testers, customers, and development teams, it integrates seamlessly with project management tools like Jira, Trello, and Asana to streamline workflows. The company grew steadily through a subscription model serving product and engineering teams, was eventually acquired by saas.group, and now generates $4.8 million in annual revenue.